Should you feel the need to provide a negative rating of Bad or Poor Service, please wait and let me know what I can do to clarify or more thoroughly answer your question. If Windows Vista 64 bit : If 32 bit : Download and install the driver and try scanning again. After restarting the computer, download and install the driver below. Uninstall all printer related programs listed over there.
Then, open Programs and Features by clicking the Startbutton, clicking Control Panel, clicking Programs, and then clicking Programs and Features.
Remove all the printers that you are not using. Right click on the printer name and select Remove Device/Delete. Open Printers by clicking the Startbutton, clicking Control Panel, clicking Hardware and Sound, and then clicking Printers. Hi, Please follow the instructions below.
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